← ReadySetSay

Support

Help with shared play in your browser or the iPhone & iPad app.

Contact support

Try these first

I can’t hear the phrases

iPhone & iPad app: Open Grown-ups at the top of a game. Under Comfort, turn Bella voice on.

Browser: Open Grown-ups. If the button says Speech off, tap it to turn speech on.

Check your device volume, too. Calm mode turns speech off and reduces motion; turning speech on turns Calm mode off.

The game is resting

After All done!, the game waits for you. Choose Play again when you’re ready. Some missions show Keep playing to continue saved steps.

How do we try another game?

iPhone & iPad app: Tap Home (the house picture, called All games by VoiceOver) at the top of a game. Choose a pictured game, or scroll down to find more. The five missions appear under Picture adventures, below the games.

Browser: Choose the pictured All games button. Back returns to the previous available simple game. After a finished activity, choose Play again or the pictured next activity when you’re ready.

The game looks too big

iPhone & iPad app (1.0.11 and later): The native game fits the available screen. It does not have in-game pinch zoom or a Whole game button.

Older app versions: If your app shows Whole game after zooming in with two fingers, tap it to return to normal size. Your activity and any chosen rest stay in place.

Browser: Pinch your fingers together to zoom out, or use your browser’s zoom controls.

Which games are included?

Rocket Launch, Star Chase, and Moon Landing are free in the browser and iOS app. In the iPhone & iPad app, one-time Full Access adds 9 more games ($4.99 US). App Store purchases do not unlock browser games.

I already bought Full Access, but games are locked

In the iPhone & iPad app: Open Grown-ups and scroll to Full Access. If it says Full Access is ready., return to the games. Otherwise, choose Restore purchases when available and complete this device’s grown-up confirmation. Use Restore to recover an existing purchase; you do not need to choose Unlock again.

If Apple’s approval or verification is pending, access will update when approved and verified. You can return to the free Space games while you wait. If access still cannot be verified, try Restore later or contact support. App Store purchases apply to the iOS app, not browser games, and do not transfer saved play between devices.

Can I see this device’s play activity?

In the iPhone & iPad app: Open Grown-ups, scroll to Optional device activity, and choose Play Summary · Grown-ups. Complete the device-owner confirmation. Choose Turn on Play Summary only if you want it. It starts off and cannot recover activity from before it was enabled.

Return to Play Summary to view game totals and choose dates within the last seven calendar days on this device. Anyone using the device may be counted. Controls used and estimated active time do not show attention, understanding, enjoyment or language progress.

Nothing is shared automatically. If you want a copy, choose Prepare export, review it, then Confirm and copy once with fresh device-owner confirmation. Clear Summary deletes these counts; Turn off and delete Summary also stops collection. Saved game progress stays in place. Copies you keep elsewhere remain until you delete them. Read the privacy details.

Where is my saved play?

Saved play stays in the app or browser on that device. It does not sync between devices or between the app and browser. Clearing browser data or deleting the app can remove saved play.

Still need help?

Email ReadySetSay support

If the email button does not open, copy domghub+readysetsay@gmail.com into an email app, then include the browser or device details and a short description of what happened.

Please do not include a child’s name, photos, recordings, or health details in an email.

  1. Check the browser or device details for the ReadySetSay session.
  2. Write a short description of the ReadySetSay issue or question.
  3. Select the email link above to open a prepared support message.

Follow their lead into Rocket Launch

Choose your Rocket Launch start

Parent Notes

ReadySetSay is meant to support playful repetition, functional phrases, and child-controlled replay. Use it with parent judgment and professional guidance when available.

Privacy

No child accounts, recordings, ads, third-party tracking or cloud child profiles. Optional Play Summary counts stay on your device unless you choose to export them.

Read the privacy policy

Terms

ReadySetSay is a phrase-play game for home practice and family play. It does not provide care plans, score speech, promise outcomes, or replace advice from qualified professionals.

Read the terms of use